Terms & conditions.

Services

Move with Amy offers different types of online group courses and online or in studio personal training.

Online group courses take place over Zoom. If the attendance of the group class is 4 people or less, the class may be cancelled. The payment of an online group course does not entitle you to Personal Training. Payment for group classes is charged as a single ticket for each individual class.

Personal training is an individual service to be booked and paid for separately. Bookings can be made directly through Amy via email or phone as specified in the “contact” page of this website. The “Intro Personal Training Offer” may only be used once when the customer is new to Move with Amy and this offer must be paid for before the first training session. If the customer wishes to continue with regular personal training sessions after the intro session, the regular payment for a one hour Personal Training session must be paid monthly according to the term specified on the received invoice. Invoices for regular Personal Training will be emailed to the client at the end of each month.

Duo personal training is one payment that is shared between no more than 2 clients that come to the same one hour personal training session. These duo sessions run for one hour (like single personal training) and involve 2 clients sharing a mixture of equipment. The payment of the first duo session must be paid before or on the day of the training. If the duo wish to continue regular sessions, invoices will also be sent at the end of each month via email and must be paid within the term specified on the invoice.

Prices and terms of payment

Move with Amy’s prices are total prices including all applicable taxes. Prices of the various trainings are made available on the Move With Amy website under “online group classes” and “ personal training.”

All intro offers for personal training must be paid in advance. Payment for group classes must be paid in advance before the class begins, unless a special agreement has been made between Amy and the attendee, in which the payment must be made monthly with an invoice. All payments can be made via bank transfer, paypal. Payments may also be made in cash for Personal and Duo Training.

Invoices for personal training & duo training are sent monthly via email and must be paid within the term specified on the invoice.

Withdrawal / cancellation of courses

There is currently no cancellation fee for online group classes. Personal Training must be cancelled no later than 24 hours before the session begins in order to receive a full refund. Cancellation must be done via email or phone directly to Amy. Amy’s contact details are provided on the “Contact” page on the website www.move-with-amy.com.

If a personal training session either online or in studio has been cancelled within 24 hours of the starting time, the full fee of the course must be paid.

For online courses, if the participant has problems with their own wifi or equipment and cease to take part in the class, a refund will not be issued.

In the event of a cancellation, it is up to the customer to inform Move with Amy in good time in order to enable further participants to participate.

Service provision

The courses and other services are carried out on the agreed dates. The day, time and location of the events can be postponed for important organizational reasons. In this case, Move with Amy will immediately inform you of the changes in text form by email, SMS or WhatsApp.

If an individual event is canceled by Move with Amy due to short-term absence of the event manager due to illness or other important reasons, the services already provided will be reimbursed immediately.

Liability

The use of the facility & online courses from Move with Amy is at the user's own risk.